Welcome to Frontier, A Citizens Communications Company!

Frontier is one of the nation's largest independent telecommunications providers offering local and long distance phone services, high-speed and dial-up Internet access services, and satellite TV (thru Dish Network) in 24 states and over 2.4 million access lines. With more than 100 years of telecommunications experience, we operate on a solid, time-tested foundation of communications and operational excellence with products and services you can always depend on for your home, your small or medium-sized business, or your global organization.

Frontier is Currently Hiring Universal Call Center Agents!

Frontier call center agents are responsible for creating and developing relationships with customers, acquiring new customers, providing customer service, troubleshooting customer repair issues, creating payment arrangements for past-due customers and updating records in our customer management and billing systems. This position requires knowledge of both inbound and outbound telemarketing/sales skills as well as customer support skills.

Follow the link below to fill out an application and go through our job compatibility assessment.

Click here to go to Frontier/Citizens’ website where you may read the expanded Call Center Universal Agent job description, create a profile and submit your resume and application.